Arkiver for august, 2007

IM ER fremtiden!

 Hentet fra en-eller-annen side, en-eller-annen gang. Interessant lesing. Beklager tyveriet og den kjipe overskriften!

Garnter is always good for interesting studies – with some I agree, with others I disagree but the latest one about Instant Messaging in corporate environments is definitely worth to read and think about. For many knowledge workers, instant messaging (IM) is as critical as having access to a telephone or to E-Mail and enterprises that haven’t already done so should start incorporating IM into their critical business processes immediately, Gartner said today. Gartner predicts that by the end of 2011, IM will be the de facto tool for voice, video and text chat with 95 percent of workers in leading global organizations using it as their primary interface for real-time communications by 2013. The worldwide market for enterprise IM is forecast to grow from US$ 267 million in 2005 to US$ 688 million in 2010.

Instant messaging systems have moved from the fringe to become a key part of an enterprise’s collaboration infrastructure and are increasingly displacing existing forms of communications from ad hoc telephone calls and E-Mails to pre-planned meetings and video conferences. Enterprises are beginning to invest in IM and associated technologies accordingly.

«Although consumer IM use has been predominant in business, we expect penetration levels for enterprise grade IM to rise from around 25 percent currently to nearly 100 percent by the end of the decade,» said David Mario Smith, research analyst at Gartner.

Gartner advocates the use of enterprise grade IM from vendors including IBM and Microsoft to ensure that IM traffic is secure behind the firewall. Connections with external partners or customers via federation to public service IM such as AOL/AIM, Yahoo or MSN, should be protected by the use of IM hygiene or security services provided by vendors such as Facetime, Akonix or Symantec/IMLogic.

Just as the deployment of E-Mail in corporations in the early 1990s proved an unparalleled success for businesses, analysts said that a similar phenomenon is occurring with IM.

«The business benefits that IM can bring are considerable,» Smith added. «The ability to connect people in disparate locations by text, voice and video in one application is incredibly powerful and is equally well suited to an informal ‘water cooler’ atmosphere as well as more formal group communications.»

Smith also added that IM is increasingly being used as a vehicle for rapidly disseminating critical information to the entire enterprise, groups of users or individuals in cases such as natural catastrophes, health issues, network outages or schedule changes. In some cases, the IM network remains operational when phone or E-Mail systems are down. He highlighted IM’s growing importance to customer relations departments and call centers where IM is being used to foster closer relationships by providing faster and easier access to the most relevant part of the organisation.

Although IM is displacing existing communications channels, such as E-Mail, in many instances, Smith is clear that there is no danger of it actually replacing E-Mail in the enterprise outright.

«Rather than replacing E-Mail, IM will augment and complement the use of E-Mail,» he said. «E-Mail is an excellent and unique tool that has, in recent years, been misused and above all overused. It was never intended for real-time, snappy communications but for the conveyance of more detailed, less transitory content. IM excels at real-time communication and this why it sits so happily alongside E-Mail at the core of the communications and collaboration architecture of the future.»

Where E-Mail still has an advantage over IM is when it comes to archiving. At present vendors such as IBM and Microsoft allow server side archiving of IM records for compliance. However, the issue is that users can save their text chat information at the client side and this could be tampered with. Until this issue is effectively resolved it could lead to huge legal headaches. Crucial to the future success of enterprise IM therefore will be determining how to effectively capture IM records and how to develop a concrete IM policy. Most organizations have developed similar policies for E-Mail on both of these issues in recent years.

E-Mail and IM are so closely allied in the minds of many enterprises that Gartner foresees that the vast majority will chose IM systems that complement their E-Mails systems. According to Smith, this is leading to tremendous consolidation in the marketplace.

«Stand-alone enterprise vendors face increasing pressure from strategic platform vendors like IBM and Microsoft, which are positioned to leverage their E-Mail and collaboration infrastructures to dominate the enterprise IM Market. What we are now seeing from these players is the morphing of the IM system into more than it was originally intended for, that is a fully converged unified communications platform with presence at its centre.»

Presence technology allows people to establish the availability of others for real-time communications regardless of their location. It also enables users to cut through desktop clutter, resulting in immediate responses. This has proved invaluable in time-sensitive business processes such as customer service, regulatory issues, crisis management and problem resolution.

«What makes IM work has always been presence technology, and business users are beginning to see the benefit of using presence across multiple applications,» said Smith. «To-date, the options for integrating presence with other applications have been limited. What organizations need is a real-time collaboration architecture, which makes presence information available beyond the confines of an IM application.»

As a result, Gartner predicts that by 2012, presence technology will be offered independently of IM and E-Mail products. Smith urged vendors and enterprises alike to recognize this and develop a real-time architecture with presence as the key ingredient.

–Petter Tancred Olsen

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HTC Europe introduserer HTCMail

HTC i europa har annonsert HTCMail som er en hostet e-postløsning basert Microsoft Hosted Exchange.

Tilbudet fra HTC, som vil bli solgt i utvalgte europeiske land fra september i år, gir kunder real-time tilgang på opptil 5 e-postkontoer, privat og jobb, levert til telefonen gjennom Exchange 2007.

Synkroniseres gjør også kalender, kontakter og oppgaver, som gjør tjenesten til en fullverdig outlook-synk.

 HTC TYTN2

–Petter Tancred Olsen

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Research in Motion kjøpes opp av Microsoft?

I følge en Reuters rapport skal Research in Motion, eller RIM som vi kjenner de, kjøpes opp av Microsoft. RIM er som de fleste kjenner til produsentene av de ikke helt ukjente Blackberry. Etter at rapporten ble gitt ut, steg verdien av RIM-aksjer mer enn 3 prosentpoeng.

Det sies at Microsoft vurderer oppkjøpet på bakgrunn av Googles annonserte interesse for å lansere en Google-telefon, som for enkelte kan sees som en direkte utfordrer til Windows Mobile.

Dette sier Arne Hess, redaktøren i the::unwired om det ikke-bekreftede oppkjøpet, og jeg oversetter fritt;

‘Et rykte er et rykte og jeg ser ikke verdien for Microsoft i det hele tatt. Sett i forhold til RIM’s BlackBerry operativsystem, er Windows Mobile et sterkere og mer fleksibelt produkt, og en ting er sikkert – dersom Google lager en telefon vil den definitivt henvende seg til consumere og prosumere og ikke bedriftsmarkedet som RIM henvender seg til primært med BlackBerry.
I tillegg ser jeg ingen verdi for Microsofts’ Exchangeprodukter dersom Microsoft kjøper RIM siden de siste versjonene av Exchange (2003 med push e-post, den nye feature pack og Exchange 2007) kan gjøre tilnærmet alt RIM kan.’

Selv om jeg ikke er 100% enig i at RIM kun retter seg mot bedriftsmarkedet ser jeg poenget.

Noen tanker?

–Petter Tancred Olsen

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Orb når millionen

Det er med en grad av ydmykelse jeg skriver denne saken, men jeg skal gi Orb bra gratis-reklame for å bøte for at jeg ikke har omtalt dette tidligere. Men det er faktisk fordi jeg ikke har hørt om de før.

Og nå har Orb nådd èn million brukere – som jo gjør det ekstra flaut for èn som meg, som tror at han er tidlig ute med alt.

Vel, hva er Orb og hvorfor har vi ikke tatt dette i bruk før?

Orb er et amerikansk selskap som leverer en løsning som gjør det mulig for deg å se video, bilder og annen media som er lagret på pc’en din – på din bærbare enhet. Dvs. mobiltelefon, PDA, laptop osv. Når du signer deg opp til deres MyCasting-tjeneste, får dere lastet ned et program som gjør det mulig å sortere dette. Så, har du en pc eller server hjemme som stort sett alltid står på, har du nå mulighet til å bruke denne som en server (eller personal broadcasting system som de selv velger å kalle det), som jo er mye enklere enn remote access løsninger etc.

Alt er forresten gratis, og vi liker vel gratis?

Ingen andre hardware eller software trenger å installeres for at tjenesten skal virke. Man kan til og med streame live TV, selv om det krever noe ekstra jobb.

For å starte MyCasting, gå inn på http://mycast.orb.com, og logg inn på din personlige ‘broadcasting station’. Orb oppretter så en sikker mediaportal til din hjemme-PC. Nå kan du streame i vei. Orb applikasjonen sjekker automatisk båndbredde, skjermstørrelse og oppløsning på device’n du streamer fra, og optimaliserer det du ønsker å se i forhold til din device og tilkoblingshastighet.

Les mer om løsningen på Orb sine hjemmesider, som overraskende nok er www.orb.com.

–Petter Tancred Olsen

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SPB Software med ny bundle-pakke

Det kommer sikkert ikke som en overraskelse på noen at jeg er en stor fan av SPB Software sine program til Windows Mobile-telefoner. Nå har de kommet ut med en ny bundlet pakke, som, selv om den kanskje er litt pricy, er vel verdt en titt.

Jeg har hentet inn en artikkel fra the::unwired.net ->

———–
Spb Software House today announced its new Spb Business Pack for Windows Mobile Pocket PCs which is aimed at making the life and work of a businessperson more organized, manageable, and stress-free.
The bundle intertwines four time-proven applications for keeping track of financials with Spb Finance, appointments with Spb Diary, access codes, local currency exchange rates and weather with Spb Traveler and passwords with Spb Wallet.

«We do everything to keep a hand on the pulse of the mobile software market,» – says the company’s COO, Vassily Philippov – «we regularly tune in to what the mobile community has to say, and staying organized in terms of spending and tasks, as well as having immediate access to local information while abroad, is what our users want, thus we make this synergy of products for Windows Mobile devices available at a substantial, 33% discount».

  • Spb Finance is a money management tool for monitoring the spending on the road or in the hometown. The program is compatible with both Microsoft Money and Intuit Quicken, and will be very familiar to users of the two. The Spb Finance turns the Pocket PC into a real finance management system, and helps to get rid of the desktop data dependency that the mobile people contest.
  • Spb Traveler is an adviser that has the accurate answers to the typical travel questions, taking the usual research prelude out of business trips forever. The latest weather and money exchange rates, the area codes, the time differences, the much needed unit converter and the practical tip calculator, even the capitals and the flags are only some of the things this program makes readily available to the user.
  • Spb Diary is a program that displays the information that just can’t be forgotten – on the Windows Mobile Today screen. The application is highly customizable and aesthetic, it is absolutely essential for people who need to keep track of tasks and appointments, and for whom a paper diary is not an option.
  • Spb Wallet is a rich in functionality manager of confidential information and passwords. For those of us who have secrets, Spb Wallet offers to store the sensitive, business critical, and personal information, protected by unbreakable AES 256bit algorithm. The solution is much appreciated by users for its seamless synchronization with desktop computers, making sure that the sensitive data may be backed up at home or at work.

Spb Business Pack is compatible with Windows Mobile 5.0 for Pocket PC and Windows Mobile 6 Professional and Classic devices. A free 15-day trial can be downloaded, or Spb Business Pack can be purchased for US$ 69.95 from http://www.spbsoftwarehouse.com. Users of compatible versions of one or more of the four included programs may also purchase the remaining programs at a discounted price.

–Petter Tancred Olsen

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Ny oppgradering til HTC P4350

HTC har endelig lagt ut en oppgradering til den populære P4350, og du kan finne den på HTC.com under downloads på HTC eClub. Å registrere seg på eClub er raskt – og helt gratis. Oppgraderingen er selvfølgelig da en oppgradering fra Windows Mobile 5.0 som er på telefonen i dag, til Windows Mobile 6.

HTC P4350 Upgrade

Vi har skrevet flere saker om Windows Mobile 6 som du kan lese gjennom hvis dette er fremmed for deg.

–Petter Tancred Olsen

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Kommer dere?

Tidligere i år annonserte i-mate planer om å slippe en fin bunch med nye Windows Mobile 6-devicer, som de kalte Ultimate series. For oss som er ivrige nettlesere og blog-lesere, har vi derimot fått motstridende beskjed det siste halvåret, bl.a. gikk Clove, en britisk forhandler, ut i media og sa at i-mate hadde kansellert en rekke av disse telefonene.

Øverst fra venstre mot høyre: i-mate Ultimate 5150, 6150, og 7150. Nederst fra venstre mot høyre: 8150 and 9150.

Nå, heldigvis for de som er interessert i disse telefonene, har historien igjen tatt en ny vri. En journalist fra CNET kontaktet i-mate i asia og ble fortalt alle modellene i Ultimate-serien fremdeles er på kartet for lansering.

WDet som kan være bakgrunnen for Cloves’ noe forhastede uttalelse kan være at i-mate nå har planer om å spre lanseringene noe, i motsetning til hva som har blitt sagt tidligere – hvor det ble sagt at hele serien skulle lanseres tilnærmet samtidig.

De to modellene Clove sa at ikke var kansellert, er Ultimate 6150 og 8150, og disse vil sannsynligvis bli lansert først. De igjenværende tre – 5150 med glidetastatur, mini-notebook’en 7150 og clamshelltelefonen 9150, vil antakelig bli lansert senere.

Jeg gleder meg, og venter i spenning på om disse telefonene vil komme hit. 6150 og 8150 ser spesielt spennende ut!

–Petter Tancred Olsen

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